The Internal Quality Assurance System (IQAS)

The UAB takes the premise that quality is not a concept that can be isolated, but an attitude and a way of making things that impregnates every single activity of an organisation. Therefore, we cannot strictly talk about the “targets of UAB quality policy”, but about how quality is present in the global policy of the Governing team and how this is incorporated in the Directive Plan of the University.

The strategic Plan reflects the quality engagement of the University to define it as a “Catalan public university, with international vocation, that, by means of a quality teaching very tied to research activities and to knowledge transfer and taking advantage of the potentiality of its human capital, acts from its campuses as an economic and social development engine of its environment, according to its values”.

The integration to the European Higher Education Area (EHEA) allows to have available a comparable university system and to guarantee the mutual trust among countries and universities in the training programmes that they offer.

This integration, a part from the adoption of the ECTS as a common measure for accounting, a three cycle higher education structure (bachelor, master and PhD) and the issue of the European Supplement Diploma, involves as well the adoption of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG):

  • To establish a common framework for the training and teaching quality assurance systems at institutional, national and European levels.
  • To allow the assurance and the enhancement of the quality in higher education in the EHEA.
  • To promote the mutual trust, enabling the recognition and the mobility in and out the national borders.
  • To provide information on quality assurance in the EHEA.

The UAB IQAS framework Based on the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), the Royal Decree 1393/2007, of academic management of the recognised university degrees establishes the necessity of an Internal Quality Assurance System (IQAS), formally established and with public access, structured in processes that regulate all the aspects of the teaching practice: from the creation of new degrees and its monitoring and accreditation, human and material resources necessary to the correct development of the teaching task, evaluation and lifelong learning of teaching and administrative staff, till complaint management, stakeholders satisfaction and accountability to society.

The Internal Quality Assurance System (IQAS framework) of the Universitat Autònoma de Barcelona reflects the firm commitment of the university to offer quality training programmes that include measures to assess their continuous evaluation and improvement. The IQAS framework includes all the responsabilities and tasks performed at the centralized level to serve each center and degrees of UAB.

The IQAS-framework of the UAB has been evaluated by AQU Catalunya:

Processos del SGIQ marc de la UAB:

Processos estratègics:
PE01 Definició de la política i objectius de qualitat
PE02 Definició, desplegament i seguiment del SGIQ
PE03 Creació i disseny de noves titulacions. Mapa de titulacions
PE04 Definició de la política del PDI
PE05 Definició de la política del PAS

Processos clau:
PC01 Definició de perfils d'ingrés, graduació i accés als estudis
PC02 Programació docent de les assignatures. Guies docents 
PC03 Gestió de les pràctiques externes i els TFE
PC04 Orientació a l'estudiant
PC05 Avaluació de l'estudiant
PC06 Gestió de la mobilitat de l'alumnat, PAS i PDI 
PC07 Seguiment, avaluació i millora de les titulacions
PC08 Modificació i extinció de titulacions
PC09 Gestió documental
PC10 Acreditació de titulacions

Processos de suport:
PS01 Formació del PDI
PS02 Formació del PAS
PS03 Gestió de recursos materials i serveis
PS04 Organització acadèmica
PS05 Gestió de queixes i suggeriments
PS06 Satisfacció dels grups d'interès
PS07 Inserció laboral dels titulats
PS08 Informació pública i rendició de comptes
PS09 Avaluació del PDI
PS10 Avaluació del PAS

Manual del Sistema de Garantia Interna de Qualitat de la UAB
Mapa de processos del Sistema de Garantia Interna de la UAB